Daniel Grau Hospitality Phnom Penh · Available across Asia
Luxury hotel operations · Pre-opening · Turnaround

Operating excellence
for hotels
without a flag.

Thirty years operating Four Seasons and Rosewood properties across nine countries. Four pre-openings led personally — including Rosewood's debut in Asia and in Cambodia. Now consulting for owners, developers, and investors who want luxury-grade operational depth without the cost of a global flag.

4 pre-openings P&Ls to $25M 9 countries Teams of 300+
Daniel Grau
Daniel Grau
i.

Three ways to work together.

01.

Operational Diagnostic

A focused on-property review of rooms, F&B, service, and P&L. One to two weeks on site, ending in a written report with prioritised recommendations the owner can act on.

02.

Pre-Opening Operator

Three to six months end-to-end. SOPs, recruitment of senior team, brand standards, F&B concept, supplier selection, and the opening sequence itself. For owners building a luxury or upscale property without a global flag.

03.

Fractional General Manager

Ongoing engagement for independent properties that need senior operational depth without a full-time hire. Three to five days on-property each month, on call between visits. Six-month minimum.

ii.

Selected track record.

Rosewood Beijing Hotel Manager · Opening
Property reached #1 of more than 4,000 Beijing hotels on TripAdvisor within five months of opening. Rosewood's debut property in Asia.
Rosewood Phnom Penh Managing Director · Opening
Rosewood's first property in Cambodia. Delivered on-brand through a multi-year construction delay, with full operational readiness ahead of revised opening date.
Galle Face Hotel, Colombo General Manager
150-key landmark independent. Ran through the pandemic and Sri Lanka's economic crisis. Retained 90% of key talent. Returned to pre-COVID occupancy within six months of reopening.
Four Seasons Hotel Beijing Hotel Manager · Opening
313-key pre-opening. Operational playbooks adopted as templates by two subsequent Four Seasons openings in Asia-Pacific.
iii.

Who I work with.

Independent luxury and upscale boutique hotels.
Owners and developers in pre-opening.
Family offices and hospitality investors.
iv.

To start a conversation.

Emaildaniel@danielgrauhospitality.com Phone+855 86 80 8215 LinkedInlinkedin.com/in/danielgrauhospitality BasedPhnom Penh, Cambodia LanguagesEnglish · Spanish · Danish
v.

The one-pager.

A single-page summary of services and track record. Suitable for forwarding to colleagues or principals.

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